This policy explains how we may collect information about you and then use it in order to complete your booking. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.

Use of information:

We will use personal information about you for a number of purposes, including:

    to advise you of any changes or problems with your bookings

    to help us to administer accounts, services and products which we offer

    to help detect fraud or loss

    for marketing purposes

    to write to you (including electronic mail) or to telephone you (including SMS) with information about your booking. This information is sent to you normally via electronic mail.

What information do we collect?

We may collect, store and use the following kinds of personal data:

    Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)

    Information that you provide to us for the purpose of booking with us

     Any other information that you choose to send to us

Disclosure of information

We do not sell or disclose your personal information to other companies. We do not sell mailing lists to third parties.

Protection of information

We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example encrypting data on our websites in order to ensure compliance with all applicable legal requirements.

The internet

If you communicate with us via the internet then we may use email to contact you about your booking.

Changes to our privacy policy

We may amend this policy from time to time, in which case the amended version will be published on our website. This policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations.

Third-party  sites

This website contains links to other websites. Such links are provided solely as a convenience for you, we are not responsible for the security practices of such websites. Bookings are made at https://www.holidaylettings.co.uk, we recommend your read their Privacy Policy before booking

Like many websites, Galdenoch Castle Lodge uses cookies (small data files saved to your computer) to help the site work better for you and to help us understand how you use it. Some of these cookies might have been set already. Cookies are set for a number of reasons and to help us analyse our site so we can make improvements.

Cookies are also set when you use any of the social media sharing buttons on our site (to post on Facebook, for example); we have no control over the cookie policies of third-party social media sites.